This Privacy Policy explains how 209 pub collects, uses, stores, shares, and protects your personal information when you use the 209 pub platform. It is written in plain English, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal data by 209 pub in connection with its online casino and gambling platform operated at 209pub.net ("the Platform"). This Policy applies to all Users of the 209 pub Platform, including registered account holders, visitors who browse without registering, and individuals who interact with 209 pub through customer support channels.
209 pub operates this Platform primarily for Filipino players and is mindful of its obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "the DPA") and its Implementing Rules and Regulations. Where the DPA applies, it governs your rights and our obligations with respect to your personal data.
By creating a 209 pub account, depositing funds, placing bets, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of 209 pub immediately.
For the purposes of Philippine data privacy law and this Policy, the data controller responsible for your personal information is 209 pub, operating the online gambling platform at 209pub.net. As data controller, 209 pub determines the purposes and means by which your personal data is processed.
209 pub has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection law. You may contact the DPO using the contact details provided in Section 16 of this Policy.
209 pub collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy.
209 pub collects personal data through the following channels:
Under the Philippine Data Privacy Act, 209 pub processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (account agreement) |
| Processing deposits and withdrawals | Performance of contract |
| KYC identity verification | Legal obligation (AML/CTF compliance) |
| Age verification (21+ requirement) | Legal obligation (PAGCOR regulation) |
| Fraud prevention and security monitoring | Legitimate interests of 209 pub |
| Responsible gaming tools and monitoring | Legal obligation / legitimate interests |
| Customer support and dispute resolution | Performance of contract / legitimate interests |
| Platform improvement and analytics | Legitimate interests of 209 pub |
| Marketing communications (if opted in) | Consent |
209 pub uses your personal data for the following purposes:
209 pub does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances and only to the extent necessary:
209 pub works with carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These include:
209 pub may disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies where required to do so by applicable Philippine law — including but not limited to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or a competent court. 209 pub will notify affected users of such disclosures to the extent permitted by law.
In the event of a merger, acquisition, restructuring, or sale of assets involving 209 pub, personal data held on the Platform may be transferred to the acquiring entity, subject to equivalent data protection obligations. Affected users will be notified in advance where practicable.
Some of 209 pub's service providers — including game providers such as PG Soft and Evolution Gaming, and cloud infrastructure providers — may be located or operate servers outside the Philippines. Where personal data is transferred internationally, 209 pub ensures that:
By using the 209 pub Platform, you acknowledge that your data may be processed outside the Philippines and consent to such transfer on the basis described above.
209 pub retains your personal data for as long as it is necessary to fulfil the purposes for which it was collected and to comply with applicable legal retention obligations. Specific retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / PAGCOR obligation |
| KYC identity documents | 5 years from account closure | AMLC reporting requirement |
| Transaction records | 5 years from transaction date | AMLC / tax record obligations |
| Bet and game history | 2 years from session date | Dispute resolution / compliance |
| Support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical / server logs | 90 days from generation | Security monitoring |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of lawful marketing basis |
Following the applicable retention period, your data will be securely deleted or anonymized so that it can no longer be associated with your identity.
209 pub uses cookies and similar technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit 209pub.net. The following types of cookies are used:
You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the 209 pub Platform, including logging in and processing transactions. 209 pub does not use cookies for cross-site advertising or third-party behavioral profiling.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 209 pub:
The 209 pub Platform is strictly restricted to persons aged 21 years and above in accordance with PAGCOR's minimum legal gambling age requirements for the Philippines. 209 pub does not knowingly collect, process, or store personal data from individuals under the age of 21.
If 209 pub discovers or is notified that personal data of a person under the age of 21 has been collected, we will immediately suspend the associated account, delete the data to the extent permitted by legal retention obligations, and notify the individual of the account closure. 209 pub will not process any betting transactions associated with an underage account and will withhold any associated balance pending investigation.
If you believe a person under 21 has registered a 209 pub account, please contact our support team immediately via live chat.
209 pub implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data we hold. These include:
The 209 pub Platform may contain links to or integrate services from third parties — including game providers, payment processors, and live dealer studios. While 209 pub carefully vets its service provider relationships, this Privacy Policy applies only to personal data processed by 209 pub directly. 209 pub is not responsible for the privacy practices of third-party services you interact with independently.
When you interact with a game from a third-party provider (e.g., JILI, PG Soft, or Evolution Gaming) through the 209 pub lobby, that provider may independently collect technical session data such as game client performance metrics. This data collection is governed by the provider's own privacy policy and is subject to 209 pub's data processing agreement with the provider, which requires confidentiality and appropriate security standards.
209 pub may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the features of the Platform. When we make material changes — those that meaningfully affect your rights or how we use your data — we will:
Your continued use of the 209 pub Platform following publication of an updated Privacy Policy constitutes your acknowledgment of the revised Policy. If you object to any material change, you may close your account in accordance with the account closure procedure described in our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 209 pub, please contact us through the following channels:
You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe that 209 pub has not handled your personal data in accordance with the requirements of Republic Act No. 10173. Information about the NPC and its complaint process is publicly available through government channels.
For responsible gaming concerns — including self-exclusion and account restrictions — please contact our support team via live chat or visit our Responsible Gaming page, where you will find tools and resources available directly within your 209 pub account.
// YOUR DATA RIGHTS AT A GLANCE
Six commitments 209 pub makes to every Filipino player regarding personal data — summarized without the legal jargon.
Every piece of data exchanged between your phone and 209 pub — including your mobile number, OTP, and transaction details — is encrypted with 256-bit SSL. The same standard Philippine banks use for internet banking. No one can intercept it in transit.
// ENCRYPTION STANDARDWhen you deposit via GCash or Maya at 209 pub, the payment authorization happens directly between your device and your e-wallet app. 209 pub never receives — or stores — your GCash PIN, Maya password, or any online banking credentials. Zero access.
// PAYMENT ISOLATIONUnder the Philippine Data Privacy Act, you can request a copy of the personal data 209 pub holds about you. If anything is wrong — a misspelled name, an outdated number — you have the right to have it corrected. Contact support to exercise these rights at any time.
// DPA RIGHTS209 pub does not sell, rent, or trade your personal information to third parties for their own commercial use. Your data goes to service providers who help run the platform — payment processors, game providers — and only for that specific purpose. No data brokers. No ad networks.
// NO DATA SELLING209 pub keeps your data only as long as required by law or needed for the purpose it was collected. Transaction records are kept for 5 years as required by AMLC rules. Server logs are deleted after 90 days. After the retention period, data is securely deleted or anonymized.
// RETENTION POLICYIf a personal data breach occurs that poses a real risk of harm to you, 209 pub is legally obligated to notify the National Privacy Commission within 72 hours — and to notify affected users as soon as practicable. You won't be left in the dark if something goes wrong.
// BREACH PROTOCOL// JOIN 209 PUB
Philippine Data Privacy Act compliant. 256-bit SSL. No credential sharing with GCash. Your data is handled the way a Filipino financial platform should handle it. Must be 21 or older.